Shipping Policy & More

Website Policies

  1. Refund Policy

    • We do not offer refunds.
    • All returns or exchanges will be issued as store credits.

  2. Shipping Policy

    • Processing and shipping times are typically 7-14 business days.
    • Orders may experience delays during peak seasons or sales.

  3. Order Changes and Cancellations

    • Changes to orders must be requested within 24 hours of placing the order.
    • Once processing begins, orders cannot be canceled or altered.

  4. Damaged or Defective Items

    • If your item arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
    • Eligible cases will be resolved with store credits or replacement items.

  5. Lost or Stolen Packages

    • We are not responsible for lost or stolen packages.
    • For assistance, please file a claim with the shipping carrier.

  6. Contact Us